- Make a note of what you were doing at the time that the computer freezes. If it freezes repeatedly when you’re doing the same things, this can lead you to the problem.
- What type of “Frozen” is your computer? Does the mouse move on the screen? If it does, and you have work that needs saving or something that you don’t want to loose, you should go do something else and let the computer work out it’s problem by itself. In fact, in many cases, people unnecessarily restart their computer when it becomes unresponsive.
- If you wait a while and the computer still doesn’t respond to your inputs, or if you don’t feel like waiting, turn the computer off. If you just press the power button like normal, your computer will either drop everything that it’s doing and shut down normally, or not do anything at all. If it does nothing, you will have to preform a hard shutdown by pressing and holding the power button until the computer shuts off.
- Turn the computer back on. On some Operating Systems, you may be prompted with a disk check, preform it.
- It is always recommended that you scan for viruses periodically. It would be wise to do so after a freeze.
For information on how to keep your computer from freezing in the first place, stay tuned!